Welcome! The following are the terms and conditions of use for instant download clipart and digital paper sets purchased from mycutelobster on Etsy. This is a three page PDF, with tools to zoom and move from page to page for easy reading. I have also added some FAQs below.

mycutelobster_TermsandConditions_ClipartandDigitalPaperSets

 

What file types are included?

The images in my clipart sets and digital paper sets are individually saved, high quality, 300 DPI, PNG or JPEG files. They are provided in a ZIP file for ease of download. Whilst I create all my designs in vector format, vector or layered/editable files (SVG, AI, EPS, etc.) are NOT included.

How will I receive my order?

If you have purchased from mycutelobster on Etsy, your order will be available as an instant download. After confirmed payment, your download will be available via your Etsy purchases.
Need help? Etsy has a guide here.

How do I access the images?

Images will be provided in a ZIP file for ease of download. Once you have downloaded the ZIP file, you will need to extract/unzip it. This is best done on a computer or laptop, as smartphones and tablets may not be able to extract files without additional software.
 
On a computer or laptop, you should be able to right click or double click on a ZIP file and select an option to extract it. Need help? There’s a guide for Windows here, and a guide for Mac here.
 
Once extracted, computers, laptops, tablets and phones should be able to open PNG and JPEG files in a built-in image viewer. You can then use the images with the program or software of your choice.
 
You WILL NOT be able to use the images unless you have extracted them from the ZIP file. If the ZIP file is showing as empty, damaged, or won’t extract, please delete it and download it again.

What programs can I use the images with?

Any program or software that supports PNG and JPEG files, such as Adobe Photoshop, Photoshop Elements, GIMP, Microsoft Word, Paint or online editors. Please check the help guide of your chosen software beforehand to see if the files are compatible.

Can I change the size, colour, layout, etc. of the images?

Images are provided as flat PNG or JPEG files, and do not have accessible layers. They are provided as per the preview. While you can use editing software to re-size, re-colour, crop, rotate, or add other elements, please be aware there may be a loss of quality with some actions.

Will the images work with my specific program/software/printer?

As I don’t have access to all programs and software, I cannot make any guarantees or offer any tutorials or assistance. Please check the help guide of your chosen software beforehand to see if PNG and JPEG files are compatible. For cutting machines and silhouette programs, there are tutorials available via Google and on YouTube for converting PNG and JPEG files.

Are the images on one sheet or individually saved?

Images are INDIVIDUALLY SAVED. Each listing in my Etsy shop states how many images are included, and the preview shows them all. You will not receive the images grouped together on one sheet.

Will I receive anything in the post?

All items in my Etsy shop are DIGITAL ONLY. There is NO physical shipping – you will not receive any products in the mail.

 
Natasha Hopson
mycutelobsterdesigns@gmail.com | www.mycutelobsterdesigns.etsy.com | www.mycutelobster.co.uk